INFO 440 - L15 - November 18, 2004
Notes By: Prins, Yaptinchay

Design as a Service
    > Ex. Radar, good waitress/waiter
    > Have things done before they even know that they need to be done

Quiz 6
    > Most did very well
    > The most missed were 2 & 3

Lab 6 - Activities
    > Provide something that the user wants to accomplish, not what the system should provide
    > HTA
        - Were the children really apart of the parent?

Jake Fleshier(sp?)

Microsoft Hardware Design Group
    > Since 1991; 22 people
    > A broad range of expertise focused on making products useful, usable, and desirable.
    > Design contributions are central to the purchase and user experience values of a product

Who we are
    > User Research
    > User Interface
    > Industrial Design
    > Model Facility
    > User Assistance

Development Triad
    > User Experience aka Experiencia Del Utilizador
    > Market aka el mercado
    > Technology aka el tecnología

MSHW product offering triad
    > Varying proportions of the pie chart
    > Performance
    > Comfort
        * Feel good when use it
        * Don't hurt me!
    > Style
        * Deeeesire
        * USE A MAC! STYLE ALWAYS WINS!

User Research
    > design research, ergonomics, usability, ethnography
    > product development process support
    > physical, cognitive, & emotional interaction
    > Perception trumps reality
    > Generative = problem seeking
        * Picture of woman holding a baby and a Newton rip-off lol
    > Evaluative = problem solving
        * Picture of a mouse device to test resistance

User Interface
    > Software design & specification and hardware interaction.
        - How it works, looks and sounds
        - Control panels to full applications

Industrial Design
    > physical "face" to the Microsoft Hardware products.
    > 3d modeling throuugh varied methods
    > hand off to surfacing and tooling

Modeling Facility
    > Build and deliver quality models and interaction prototypes.
    > Tablet PC
        * different control layouts
        * multiple switches and a scroll wheel
        * fully functional (unlike verson 2.1+ of subethaedit)

User Assistance
    > Optimize the out-of-box experience by providing users with the information they need, when they need it, using the appropriate medium for delivery.
    > User Experience
        * Web Site
        * Cord Tag
        * Printed Manual
        * Setup Wizard
        * Video
        * UI Test
        * Users Guide
    > Acquiring a target in a 2D design - "hardest thing ever omg"
        - Fitt's Law (http://www.mezzoblue.com/archives/2004/08/19/fitts_law/)

Hardware Design Development Phases
    > Concept Definition, MRD (Marketing Requirement Document), rough foams, Business Opportunity Proposal, 0.3 form study and usability, many directions, fewer variations (0.1 to 0.3)
    > Direction knows, surface refinement, color studies, variation decision (0.5 to 0.7)
    > Surface definition, parting lines, several direction and variation, 0.5 from study, usability (0.8 to 0.9)
    > Market Introduction (1.0)

Development Phase 0.1 to 0.3
    > latent needs research
    > evaluative/competetive research
    > wire frame layouts and thumbnail sketches
    > Navigation and flow models
    > want things to be approachable

Development Phase 0.3 to 0.5
    > Develop and Explore Alternatives
    > Build appearance models

Development Phase 0.5 to 0.7+
    > form refinement
    > Interaction refinement (SW, working HW)
    > interaction specification
    > functional specification
    > UA specification & localization
    > packaging review
    > Handoff to development
    
Market Introduction: Phase 0.8 to 1.0
    > Provide design support for
        * manufacturing
        * reliability
        * marketing intro and beyond
    > External website development
    > Post mortem
#END#